Privacy Policy
Last updated: 29 June 2026
Aus Marine Craft respects your privacy and is committed to protecting personal information handled during customer enquiries, social media communication, and business operations.
This Privacy Policy explains what information Aus Marine Craft may collect, how it is used, how it is protected, and how you can request access, correction, or deletion.
Who We Are
Aus Marine Craft is an Australian marine craft business. We communicate with customers and the public through our website, email, phone, Facebook, Instagram, and other official business channels.
Official website: https://www.ausmarinecraft.com
Information We May Collect
Aus Marine Craft may collect information that you provide directly or that is made available through your interaction with our official business channels, including:
- Name or public profile name
- Email address or phone number if you provide it to us
- Business, vessel, product, or enquiry details you choose to share
- Facebook or Instagram public comment text
- Public social media username or profile name
- Links or references to public comments, posts, Reels, or Page interactions
- Date and time of customer communication
- Information required to respond to customer enquiries or provide customer service
For Facebook and Instagram interactions, Aus Marine Craft only uses information available through official Meta tools and authorised Meta APIs for our own official Aus Marine Craft accounts and Pages.
How We Use Information
Aus Marine Craft may use collected information to:
- Respond to customer enquiries
- Manage Facebook and Instagram comments on official Aus Marine Craft accounts
- Provide customer service
- Support business communication
- Review and triage comments or messages for appropriate follow-up
- Keep internal audit records of customer service actions
- Improve communication quality and response safety
- Comply with applicable legal, regulatory, or business record requirements
Facebook and Instagram comment data may be processed by AMC_ORCHESTRATOR and OpenClaw internal workflow tools to assess comment context, generate draft replies, route higher-risk comments for human review, and maintain audit records.
Facebook and Instagram Comment Data
When you comment on an official Aus Marine Craft Facebook or Instagram post, Aus Marine Craft may process the comment text, public username, comment link or post context, timestamp, and related reply status.
This data is used only for comment management, customer service, reply drafting, risk review, and business communication.
Aus Marine Craft does not use Facebook or Instagram comment data to read non-AMC Pages or accounts.
Data Sharing
Aus Marine Craft does not sell user data.
Aus Marine Craft does not sell, rent, or trade Facebook or Instagram comment data to third parties.
Aus Marine Craft does not use user data for third-party advertising resale.
Aus Marine Craft does not publicly share personal data except where the user has already posted public content on Facebook or Instagram, where sharing is necessary to respond to that public interaction, or where required by law.
Information may be handled by internal systems, service providers, or authorised tools only where needed for customer communication, business operations, security, or legal compliance.
Data Security
Aus Marine Craft takes reasonable steps to protect information from unauthorised access, misuse, loss, or disclosure.
Access to customer communication records and social media workflow data is limited to authorised business users and systems.
Data Retention
Aus Marine Craft keeps information only for as long as reasonably needed for customer service, business communication, audit, dispute resolution, legal compliance, or operational purposes.
If information is no longer required, Aus Marine Craft will take reasonable steps to delete or de-identify it.
Your Rights and Choices
You may request that Aus Marine Craft access, correct, or delete personal information related to your interaction with our official Facebook, Instagram, website, or business communication channels.
For public comments on Facebook or Instagram, you may also delete your own comment directly through Facebook or Instagram.
Data Deletion Requests
You may request deletion of data related to your Facebook or Instagram interaction with Aus Marine Craft by contacting us using the official contact email below.
Please include enough information for us to identify the relevant interaction, such as your name, platform, public username, comment link, post link, approximate date, or enquiry details.
Contact
Aus Marine Craft
Email: australiamarinecraft@gmail.com
Website: https://www.ausmarinecraft.com
Updates
Aus Marine Craft may update this Privacy Policy from time to time. Updates will be published on the official Aus Marine Craft website.